Introduction
At Siyasi Nama, we aim to maintain transparency and fairness in all our services. This Refund Policy outlines the circumstances under which refunds may be applicable for payments made on our platform.
By using our paid services, including advertising, promotions, or partnerships, you acknowledge and agree to the terms stated in this Refund Policy.
Please note that Siyasi Nama primarily operates as a digital news platform, and most of our services are time-bound or service-based in nature.
1. Eligibility for Refund
- Refunds may be considered only in cases of duplicate payments or technical errors during the transaction.
- If a paid service was not delivered as per the agreed terms, you may raise a refund request for review.
- Advertising or promotional services that have already been published or initiated are not eligible for refunds.
- Refund requests must be submitted within 7 days of the payment date.
2. Non-Refundable Services
The following services are strictly non-refundable:
- Completed or ongoing advertising campaigns.
- Sponsored articles, video promotions, or banner placements once published.
- Payments made for editorial collaborations or featured listings.
- Any service affected by delays due to incomplete information provided by the client.
3. Refund Process
To request a refund, please contact our support team with valid transaction details and a clear explanation of the issue.
- Email us at the official contact email listed on our website.
- Include payment reference ID, date of transaction, and service details.
- Our team will review the request and respond within 7–10 working days.
If approved, refunds will be processed using the original payment method. Processing time may vary depending on your bank or payment provider.
4. Changes to This Refund Policy
Siyasi Nama reserves the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective immediately upon being posted on this page.
We encourage users and advertisers to review this policy periodically to stay informed about our refund practices.